Summary
Being fair and reasonable is critical to an employment relationship - for both parties. Being unreasonable can be costly!
A restaurant introduces a delivery fee for meals of $5 but fails to make the details of the new policy clear to the employee. The employee goes out for the first time under the new policy. Read what happens next:



The employee delivers two meals to the same address and charges $5. As it turns out she should have charged $5 per meal, not in total, but she thought (rather logically) that the fee covers the cost of getting the meal there and so only one fee would be charged.  The next series of events happened quite quickly...

The employee and the boss argue about the interpretation of the delivery fee. 

The boss calls a disciplinary meeting - for a $5 delivery fee. 

The employee gets fired - for a $5 delivery fee. 

The boss gives the employee a pre-prepared letter of dismissal. 

At worst this was an administrative error causing a loss to the business of only $5.00. But following the ERA investigation the boss has to pay the employee $11,956.00 - and all for a $5 delivery fee!

Was it worth firing your employee? Would you still have gone ahead with it if you knew your $5.00 was going to turn into thousands? We recommend getting advice before you fire your employees, not afterwards. Damage control is a costly exercise and sometimes no amount of representation will help you!



http://www.nzherald.co.nz/employment-relations/news/article.cfm?c_id=189&objectid=11111028



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